Essay About Dubai Tourism Careers

The travel and tourism industry, along with the related sectors contributing to it, is expected to grow in leaps and bounds in the coming years. A job in this industry can be highly exciting and adventurous and even pays well. In India, the travel industry hopes to create 46 million job opportuni

The travel and tourism industry, along with the related sectors contributing to it, is expected to grow in leaps and bounds in the coming years. A job in this industry can be highly exciting and adventurous and even pays well. In India, the travel industry hopes to create 46 million job opportunities by 2025. Though it was slow to take off in this country, the government's initiatives in this field are uncovering a bright future for those who want to make a career in this field.

India's potential in the field of travel and tourism is hardly close to being fulfilled. The country is a geographical anomaly, having almost all the geographical features available. According to a report published by the World Travel and Tourism Council (WTTC), India could possibly add another Rs. 8, 50,000 crores by the year 2020-just through tourism! WTTC calculated that tourism generated 8.31 lakh crore or 6.3 per cent of the nation's GDP in 2015 and supported 37.315 million jobs, which is about 8.7 per cent of its total employment.

Career options in travel and tourism:

"Students have endless career opportunities in the fastest growing industry of travel," says Rashmi Samarvir Arora, Owner of Costa Training Institute, Mumbai (Hub Partner for Travel & tourism, TISS SVE).

"Few of the career options are working in travel agencies, Customer Ground Handling (customer service) at international or domestic airports, tour operator, event manager, ticketing officer, adventure tourism expert, transport officer, holiday consultant, logistics, cruises, airlines, hotels, and tourism departments in government and private sectors," she adds.

The travel and tourism industry provides various job roles:


Important features of the travel and tourism industry:

  • Travel and tourism is the largest earner of foreign exchange world-wide and employs millions of people directly or indirectly through associated service industries
  • This industry includes everything from the government tourism departments and major multinational companies to the small scale private travel agents
  • While working in this industry, one provides services to people who are traveling for business or holiday or both, thus catering to tour packages, pilgrim travel, adventure travel or casual sightseeing
  • At almost every point of work in this field, employees need to interact personally with the customers and understand their needs while making them comfortable, so as to be able to provide the best service in terms of travel options and arrangements

Perks and payment:

Salary is pretty good in the travel and tourism industry. Moreover, you get added perks such as free travel or reduced rates for you and your family. Salaries are higher in foreign based airlines or travel agencies. Peak seasons might bring added bonuses and commission.


Courses in travel and tourism:

Experience is the most important factor in this field. However, there are many colleges, universities and private institutes that offer Bachelor's or Master's degrees, diplomas, certificates or distance learning courses in various sectors of travel and tourism such as management in tourism, travel or hotels, tour operation or airline management, destination management, airline ticketing, travel administration etc.

  • You can join an undergraduate course right after completing class 12
  • The Ministry of Tourism, Govt. of India approved post-graduation degree in this field is a two-year full time programme which gets you an MTA degree, a Master of Tourism Administration. Certain universities such as the Indian Institution of Tourism and Travel offer this degree
  • A post graduate degree can be helpful in getting into Positions as managers or in administration need a post graduate degree
  • Short term training programmes are offered by many travel agencies. Most candidates are absorbed
  • You can also opt for vocational courses to get a B Voc degree.
"Costa Training Institute HUB Partner of TISS has designed both short- term & long - term job oriented courses in Travel & Tourism to supply skilled work force to the travel industry. Short - term courses like Certificate in Tour Operations & Destination Marketing give complete knowledge to students & make them ready to work in Travel field," says Arora.
Required skill set:

Keeping in view the expected boom, the travel and tourism industry needs to focus on developing an efficient infrastructure and increase the intake of skilled personnel.

"Skills required could include knowledge of Computer reservation systems (CRS- Amadeus, Galileo, Sabre & Abacus) ,Air fares and ticketing skills, Language skills, Selling skills, experience of handling money & foreign currencies, Customer service, Travel agency management and  travel & tourism geography knowledge," says Arora.

  • Anyone working in the travel and tourism industry needs to ideally be armed with knowledge of the global culture and all aspects of travel business
  • He/she also needs to be completely aware of how to ensure customer satisfaction, while managing a large volume of business
  • A strong knowledge in history, geography, art and architecture of India are preferred
  • Employees in this industry need to be skilled, confident, well-groomed, should be able to handle people very well, and possess good interpersonal skills
  • It is preferable that employees know at least one foreign language apart from English
  • A diploma in public relations or advertising would prove to be helpful in building a career
  • Employees must be ready to work long or odd hours
  • Employees must be completely aware and up-to-date on all the rules and regulations concerning ticket booking or reservation, passports, visas, cargo and even fines where applicable, so that they can assist in getting paperwork and documentation done
Promotion and employment aspects are bright in this field as of now because not many skilled employees are available. One can even plan to start their own business or start-up in travel and tourism by taking on additional employees and partners.

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The last 42 years has seen major infrastructure developments the has helped put the UAE on the map

Dubai: Since the unification of the UAE’s seven emirates 42 years ago, the UAE has made its mark in the world as a leading tourism destination.

In the last 42 years, the UAE has seen the creation of airlines, such as Emirates and Etihad Airways, airports, a metro station, shopping malls and other major attractions.

“The tourism industry has strengthened greatly, with improving occupancy in Dubai and Abu Dhabi on the back of the expanding network of Etihad Airways and Emirates airline,” Christopher Hewett, senior consultant at TRI Hospitality Consulting, said.

According to data by Dubai Chamber, the UAE’s tourism sector is expected to grow by 6.5 per cent annually between 2011 and 2021.

Once a small trading hub, Dubai has risen to become an international tourism destination for leisure and business travellers “through the infrastructure developed to cater to these markets,” Hewett said.

Dubai is recognised as an entertainment hub, known for its shopping malls and attractions.

Earlier this year, Dubai launched Vision 2020, which involves attracting 20 million visitors to Dubai by 2020, from 10 million visitors in 2012, and tripling the annual contribution made by tourism to the city’s economy.

“We have started out positively on the journey, with a 9.8 per cent increase in visitors during the first nine months of the year, when compared to the same period of last year, having welcomed 7.9 million visitors to Dubai between January and September,” Ahmad Belhoul, CEO of Strategy and Tourism Sector Development at Dubai Department of Tourism and Commerce Marketing, said in an email.

Following the vision, DTCM will focus on positioning and promoting Dubai as a family, event and business destination.

The UAE has become a regional hub for meetings, incentives, conventions and exhibitions, as well as VFR tourism (visiting friends and relatives), says Chiheb Ben-Mahmoud, head of hotels and hospitality for the Middle East and North Africa (Mena) region at Jones Lang LaSalle.

“Sporting events contribute greatly to strengthening the UAE status on the world circuits as a leading international sport tourism destination: Tennis, Golf, Formula 1, as well as Marathon, Cricket, Rugby, Sailing, and more recently Sky Diving,” he said.

Meanwhile, Dubai has seen a number of new hotels open this year to accommodate the growing number of visitors, including The Conrad, Shaikh Zayed Road, The Oberoi Dubai, and Novotel Al Barsha, among others. BY 2015, DTCM expects around 35 additional hotels.

In September, DTCM announced an initiative to incentivise the hotel industry to develop more 3 and 4 star hotels in Dubai by waiving the 10 per cent municipality fee.

Meanwhile, other emirates, including Abu Dhabi, Sharjah, Ras Al Khaimah and Fujairah, are trying to establish an identity, according to Jeff Strachan, general manager of insights Management Consultancy.

Abu Dhabi is trying to become “a capital city”, boasting cultural sites, Strachan said. The emirate will see the opening of Louvre Abu Dhabi in Saadiyat Cultural District in 2015. The site will also be home to Zayed National Museum due to open in 2016.

The emirate is also trying to position itself as a family destination, with the opening of Yas Waterworld, a waterpark, this year.

In addition, the emirate is ramping up its retail offering, with the opening of The Galleria and the World Trade Centre Mall this year, and Yas Mall in 2014.

Abu Dhabi Tourism and Culture Authority (TCA Abu Dhabi) has been working over the years on promoting Abu Dhabi as a tourism destination.

“We are on-track to achieve our hotel guest target of 2.5 million for 2013 which would represent growth of 10 per cent. This has been achieved through our efforts to communicate that there is much more to see and do in Abu Dhabi, and our continued efforts to deliver world-class cultural, sporting and entertainment events,” Mohammed Al Dhaheri, director of strategy and policy at TCA Abu Dhabi, told Gulf News in an email.

Commenting on milestones achieved this year, Al Dhaheri said TCA Abu Dhabi launched the Abu Dhabi Convention Bureau, which was established to drive its business tourism ambitions.

“The Bureau, working closely with stakeholders, has gone on to secure some major convention wins including next November’s hosting, on Saadiyat Island of the DRV annual congress — the summit of the German travel industry. DRV is the umbrella association of the world’s largest outbound market for foreign travel,” he said.

Another milestone is the establishment of an Industry Development Committee to serve the cruise sector, which Abu Dhabi is hoping to develop. The committee will meet every month to discuss challenges and opportunities in the industry.

India is Abu Dhabi’s largest overseas market, with 121,763 Indians staying at the emirate’s hotels in the first nine months of the year, followed by the UK and Germany.

Meanwhile, the northern emirates of Fujairah and Ras Al Khaimah are positioning themselves as centres for heritage and culture, while Sharjah is becoming a religious and cultural destination.

Strachan said that “it will take time” for the emirates to establish their identities as they will need higher volumes of visitors.

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